F.A.Q.

How can I request feedbacks?
All you have to do is add the required amount of feedbacks to your shopping cart and proceed to payment. That’s it, we’ll take care of everything.

When will I start receiving feedbacks?
The first feedbacks usually appear as soon as 3-5 working days after payment is completed. Sometimes less, sometimes more (depending on time of approval) but it won’t take more than 7 business days in any case.

How many feedbacks will I receive?
You will receive at least the amount of feedbacks you purchased. Please note that most of the times you can end up receiving more.

How long does it take to receive all the feedbacks I purchased?
All feedbacks are released within 45 days from the date of their payment. If after this time you still have not received the number of feedbacks purchased, you can contact us.

Why don’t I see the calendar to request my feedbacks?
Because all your feedbacks are sent to real person accounts that currently have not other pending requests: this means these accounts are immediately available to release their feedbacks.

What information about my book needs to be included?
Apart from your billing data, you just need to insert book’s asin code, title and subtitle: they will help contextualize the review text.

Are the reviews verified?
Our reviews do not require purchase, therefore they are not verified.

Can I request feedbacks for a book that has already been reviewed?
Yes. As long as the ASIN you provide is the same, the book will be reviewed each time by new accounts.

Why are payments in euros?
At the request of our clients, the vast majority of whom are European, we have moved the bank account to Luxembourg.